Credit & Collection B2C (m-w-x)

  • Type contract
    Tijdelijk contract - mogelijkheid vast
  • Locatie
    Schaerbeek, Brussel

For one of our clients active in the telecommunications industry we are looking for a Credit & Collection B2C (m-w-x).

As Credit & Collection specialist, you:

- Follow up your customers and approach them with diplomacy and mange to obtain the payment of unpaid invoices by proposing. Customer oriented solutions for the customer and acceptable financial risks for Orange as company (e.g. proposing payment modalities …).

- You communicate either by phone or by mail in French and Dutch to the different stakeholders (CPAS, Customers,…)

- As a contact of our External Recovery Agencies, you answer their questions by mail

- Manage bankruptcies & collective debt files


Your profile

- You hold a Bachelor Degree

- You show your engagement by being an Orange Ambassador

- The customer is in the heart of all your actions

- You communicate perfectly in French & Dutch. English is a strong asset

- You have strong communication and listening skills You have a problem-solving attitude and you are open-minded

- We are a back office, but thorough call center experience with preferably specific knowledge of Credit & Collection can be an asset.

- Diplomacy and persuasiveness are your strongest qualities


- An attractive salary
- The opportunity to work in a comfortable environment
- Extra-legal advantages